Can outsourcing ever work?
Go to: Forums > Work & Money: Miscellaneous
There are 24 postings to this topic on our Member website and this page runs 7 days behind our Member website. For the full topic click to sign up to OUTeverywhere.
Topic started by Keith BN (keithy)
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways - martini in one hand - burger in the other - body thoroughly used up, totally worn out and screaming "Whooooooo what a ride!"
A topic from Work & Money: Miscellaneous
keithySun 10/08/08 19:05 |
 |
OK, I'm mainly talking about IT outsourcing here, but any will do.
Our company have taken the decision to outsource the vast majority of their IT/IS functions.
They are in the process of rolling up our division (globally) into a separate subsidiary with a view to selling it off, so it has to function on its own.
Previously we had 14 people in IT for our division, just to look after our division's specific requirements, and we used main corporate IT for everything else.
The idiots in charge decided that as we had 14 before, we only need 14 IT staff for a completely separate company, conveniently ignoring the huge amount of support we got from corp.
They have done this because by only having 14 headcount, their accounts look good.
They then said that any extra stuff needed can be outsourced, even though that is far more expensive - because it appears on a different budget it doesn't count. (Fucking accountants).
Naturally, the company is slowly dying as a result - the outsource company brought in to handle helpdesk support is proving to be utterly useless, customers are waiting 3 or 4 weeks to receive zero help (whereas in the past my team and I would have resolved those issues for them within half an hour or so - now mu team has been reduced to 2, we do not have the bandwidth to do that even had we not been ordered specifically not to help anyway).
The entire thing is an utter mess, as everyone predicted, but the accountants in charge refuse to budge.
Now, to everyone except those accountants, it is blatantly obvious that if you half your IT staffing (in effect), and then pay someone else to take on the stuff you are no longer doing, it will cost you more (not to mention you will get less good service).
And this is being proven to be the case, but the accountants will not listen.
So, anyway.
Does anyone know of ANY examples where IT has been successfully outsourced, reducing the company's costs AND improving the level of service provided as a result?
I am genuinely interested to know if it is possible to make it work, because logic says it cannot, and experience (both ours and those in countless other companies to whom I have spoken) shows it cannot, yet for some reason stupid accountants in charge believe otherwise (due solely to their creative accounting).
so any positive examples? |
There are 23 more postings on this topic on our Member website. For the full topic click to sign up to OUTeverywhere right now.
Enjoy chatting with our members
Imagine joining a social network of people from all around the country and see how you'll feel a year from today. You're increasing your circle of friends. You're doing more of the stuff you enjoy. You're having a great time meeting new people in your area. You're seeing all the benefits of becoming a member of OUTeverywhere. It still feels great making new friends and every day you're hearing more and more about the stuff that everyone's doing. You're joining in. Now, that was easy, wasn't it?
We make meeting people easy. Click to sign up to OUTeverywhere and get up and do something different!
PLEASE NOTE: Events are listed on this website on behalf of organisers in accordance with the Terms of Membership of OUTeverywhere and only if they have chosen broad publicity when adding their event to the Member Events calendar. As such, events are not necessarily affiliated to or endorsed by OUTeverywhere and may not be organised by the person who has listed the event: the person listing this event may simply be attending an event organised by another person or organisation and may wish to meet other people sharing their interest in the event. The mention or appearance of any person or organisation featured on these pages is not to be taken as any indication of sexual, social or political orientation of such persons or organisations. We cannot guarantee that the information is accurate and recommend that you always seek to contact the organiser directly to confirm full details of any event. Under no circumstances will we be responsible for any loss or damage resulting from reliance on, use or misuse of, the information on this website.
Our Vision | Our Team | Privacy Policy | Identity Theft Protection | Terms of Membership
Chat and Meet People
Enter one or two words to tell us something you enjoy:
Or enter a postcode or the name of a place:
Latest Shout OUT
Broadcast to the gay world with our public Shout OUTs service! Post on our member website or from your mobile phone and raise your profile.
Damien H (bottomdamien82) from the Sibu area in Malaysia shouts OUT: "I need you TOP...."
Events Calendar
Discover GMEET
Add all your web profiles to the new GMEET.com website profiles directory service. Supports Facebook, YouTube, MySpace, Bebo, LinkedIn and dozens more. For social and business networking, web personals and online dating.
Contact us
OUTeverywhere is created and managed by Up and Doing Ltd. Copyright © 1995-2009. All rights reserved. Contact us by email to hello@outeverywhere.com.
