Secret mobile network monitoring

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A topic from Technology: Wireless

laresFri 02/12/11 11:30

...but maybe not in the UK...

"Dispute over 'diagnostic' software spreads to Europe after claims that Android phones send data to carriers and iPhones to Apple"

"UK mobile networks have insisted that they do not install or use Carrier IQ's smartphone diagnostics software, after privacy concerns were raised in the US over its discovery on Android phones and Apple's iPhone there.

Carrier IQ has said that its software is installed on more than 141m handsets worldwide, and that its "mobile intelligence" solution "eliminates guesswork by automatically providing accurate, real-time data direct from the source – your customers' handsets". The company claims that it is unique "because we are the only company embedding diagnostic software in millions of subscribers' phones".

Concerns were raised earlier this week after a developer, Trevor Eckhart, discovered that Carrier IQ's software logs every keystroke that the user makes on the device and can store it. Even transactions made to secure websites were recorded, which could mean that malicious software or use of the Carrier IQ product might be used to monitor someone's use of the device."

"Eckhart, who gained access to an unmodified copy of Carrier IQ's software, said that "Carrier IQ is able to query any metric from a device. A metric can be a dropped call because of lack of service. The scope of the word 'metric/ is very broad though, including device type, such as manufacturer and model, available memory and battery life, the type of applications resident on the device, the geographical location of the device, the end user's pressing of keys on the device, usage history of the device, including those that characterise a user's interaction with a device." He said that it had been found on Samsung devices."

http://1sq.me/vhDOrg

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