Virgin Train website warning

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A topic from Travel & Holidays: Travelling By Rail

#89298Sun 16/09/07 15:16

 

I thought I would alert you to a major discrepancy that could cost you £££s when using the Virgin Trains website to book tickets. They claim that their website is simplified and easier to use.

I was checking for myself, for a ticket from Glasgow to London, 7 November. As Virgin operate the fastest service I checked their website.

Booking via www.buytickets.virgintrains.co.uk (powered by The Trainline.com) offers the following:

07 NOVEMBER
GLASGOW CENTRAL - LONDON EUSTON 1249/1716
Standard Class £38.50 (Value Advance Single A)
First Class £150.50 (Advance First A)

The exact same journey, booked on the GNER (www.gnertickets.co.uk) website:
07 NOVEMBER
GLASGOW CENTRAL - LONDON EUSTON 1249/1716
Standard Class £38.50 (Value Advance Single A)
First Class £59.00 (Value Advance First Single B)

So for a first class fare, the Virgin website would potentially overcharge by £91.50. And GNER get a commission for selling seats on the service too!

As usual, Virgin Trains call centre is unable to assist.

I'm quite savvy when it comes to booking train tickets, but this takes the biscuit!

#89298Sun 16/09/07 15:16

 

Both sites incidentally, are powered by The Trainline.com

deleted:nottsdazzaSun 16/09/07 15:18

 

So where should one book tickets from as I will be doing soon?

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