New Bank Ready To Launch

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A topic from Work & Money: General Finance

laresThu 22/07/10 12:21

" "This is a retailing business that happens to be a bank," he says, surveying the first branch, opposite London's Holborn Tube station. "The set-up here is designed to be an upscale retailer and we want it to be fun too."

He's keen to show other points of difference too, most markedly the new branch's lack of glass security screens.
"I said: 'What are we going to do about robberies'," recalls Thomson. "And Vernon said: 'Do you build a bank for the one in 10,000 people who are going to rob you or to give a better experience to the 9,999 who come in every day?"

Metro Bank plans to open from 8am to 8pm six days a week and from 11am to 4pm on Sundays. It will only close on Christmas Day, New Year's Day and Good Friday.

"We're there for our customers' convenience, not for our own. How about this idea: that people work the times that customers want to come in. That's outrageous. And we don't understand why banks need holidays," says Hill."

http://bit.ly/9u7HwE

http://www.metrobankonline.co.uk/

Obviously the interview in The Telegraph is a fluff piece about the founder but that not withstanding, some of their ways of working seem very appealing.

I hate having to wait for new bank cards and I think everyone gets caught out by the opening hours of branches from time to time.

I know there was some doubt as to whether this would get off the ground, but with all the adverts in The Metro (newspaper) today, I guess it's imminent now.

majThu 22/07/10 12:33

I will be opening an account there on the 29th without fail, I work round the corner so been getting lots of "promo" material. I believe they are going to be a success.

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